Advisory & Support

We can partner with organisations to redesign hiring processes so they are fair, structured and workable in real operating conditions.

Our advisory and design support focuses on building skills-based, evidence-informed approaches to hiring, with clear, objective selection and scoring frameworks, structured and inclusive interviewing, and bias mitigation embedded in process design.

What Sets Us Apart

We’re a small consultancy with global experience and reach. Our background in Talent Acquisition means everything we do is grounded in the operational realities of hiring, not theory. We work closely with clients to understand their organisation, industry and context, shaping inclusive and skills-based hiring approaches that work across regions and countries.

Skills-Based Hiring Maturity & Strategy

We help organisations understand where they are on the skills-based hiring maturity journey and what it will take to embed skills-based hiring at scale. This includes diagnostics and targeted pilots with Talent Acquisition to test what works operationally and build capability across TA and hiring managers.

Demographic Data & Insight Strategy

We support organisations to strengthen how diversity demographic data is collected, understood and used. This includes reviewing data collection approaches, improving disclosure rates, refining questions, extracting meaningful themes, and developing internal communications strategies to drive inclusive hiring progress.

Toolkits & Frameworks for Fair Hiring

We design practical toolkits and frameworks that enable fair, inclusive and skills-based hiring at scale. This includes hiring playbooks, scoring frameworks, structured interview guides and decision-making tools that support consistency, reduce bias and improve the quality of hiring decisions.

Leadership Coaching for Inclusive Hiring

We provide hands-on coaching for Talent Acquisition and People leaders to build confidence and capability in leading inclusive, fair and skills-based hiring across regions and countries. Coaching focuses on decision-making, influence, governance and sustaining change at scale

“Jennie and Balance have brought about a positive change in our business in four ways:

  • Auditing our recruitment processes to ensure they are inclusive

  • Upskilling the internal recruitment team to deliver inclusive hiring training

  • Guiding us to create valuable recruitment products for our agency, such as playbooks and scorecards; and

  • Creating confidence in our team on how we collect data and why we need it.

We would not have made such progress without her guidance and knowledge. Coupled with the fact she is a dream to work with, what she we have achieved in six months is quite extraordinary”

Kate Corrie, Chief People Officer